- This topic has 11 replies, 6 voices, and was last updated 5 years, 4 months ago by Trevor.
January 4, 2018 at 2:08 am #35806alexjgustafsonParticipant
Just bought the Gutenberg Course this evening, and right after purchase the course appeared in my dashboard. But I logged out for a bit, and now logging back in I don’t seem to be able to access the course material anywhere. On the dashboard I get the following text only:
View your purchases and bookings.January 4, 2018 at 2:16 am #35820TrevorParticipant
I am having the same issue. It was in my Dashboard and now it is gone…January 4, 2018 at 6:31 am #35868ideasatrandomParticipant
Here’s a direct link gutenburg-development
I had the same issue, but still had the original page opened in another browser tab.January 4, 2018 at 8:03 am #35889
This is strange and thank you for bringing it to my attention. I’m looking into the problem.
Quick question: when you go to the direct link for the course and login are you able to access the content?
Thanks!!!January 4, 2018 at 8:47 am #35904
Just wanted to keep everyone updated with the status:
1. I am in contact with LearnDash to see why the my courses shortcode is not working
2. I have added a direct link to the course in the Dashboard so hopefully you can still access the course while this issue is being resolved.
Please let me know if you cannot access the course with the direct link!
ZacJanuary 4, 2018 at 8:54 am #35909XebitParticipant
I can access the course list, but none of the video links work:
I expand a section, click a title and the section just collapses – rinse repeat!January 4, 2018 at 9:55 am #35928
Okay, I have figured out the issue. Unfortunately, the short term solution is for me to start updating everyone manually to have correct access to the course.
I am doing that now.. you all should have access soon.
Then I can figure out what went wrong here!
ZacJanuary 4, 2018 at 10:45 am #35958Mike LittleParticipant
@xebit Are you using Privacy Badger? I found that because Privacy badger blocks cookies for Wistia (where the videos are hosted), I couldn’t see the videos.
Disabling Privacy badger for this site fixed the problem.January 4, 2018 at 10:50 am #35967XebitParticipant
No, tried all my browsers.
It’s all working now that Zac has enabled access in the dashboard for me.January 4, 2018 at 11:07 am #35976
1. I have manually added everyone to the course as of the time posting this.
2. If you find yourself without access please let me know and I’ll resolve ASAP!
3. I **hope** I have also identified the problem and solved it..
Please let me know if you have issues still.
@Mike hey! Good tip, I did not know that about Wistia video issue… tx 🙂January 4, 2018 at 3:34 pm #36156alexjgustafsonParticipant
I’m able to access the course now and things seem to work as expected. Thank you, Zac and everyone!January 4, 2018 at 5:18 pm #36220TrevorParticipant
Everything is back to normal for me as well.
Thanks everyone and thanks Zac for fixing this. Awesome course so far!
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